North County Internists – Poway, CA

Their Challenge
This busy primary care group with 11 providers had just undergone major practice reorganization and terminated a less-than-satisfactory relationship with a local health system MSO. They needed immediate results, could not afford any dip into cash flow, and didn't want to add to their financial and administrative overhead.

Their Plan
The group decided to find a true business partner that offered more than just billing services and could provide the personal attention, systems connectivity and support, and consistent performance to help them maximize reimbursement potential.

Their Results

• 12% increase in collections
• 21% decrease in billing costs
• North County was able to make intelligent business decisions based on high-level, detailed reporting.
• The group improved patient satisfaction and flow with increased efficiency at time of service and beyond.

Their Thoughts
"Choosing CHMB to provide services to our group was one of the best business decisions we ever made. With the full resources available from CHMB we were able to maximize revenue and improve our practice efficiency. Although the practice of medicine for a primary care group is a very marginal business with financial burdens, we have prospered and continue to grow with the help of CHMB and its excellent staff of professionals. CHMB not only pays for itself but actually saves us money. They bring tremendous value to our practice."

– Alan Schoengold, MD, President and Medical Director

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